Knowledge LLC d/b/a Innate Support (“Innate Support”) affirms that it has a commitment to your privacy and provides the following policy covering the following items.
1. Personally-identifiable information of yours or third party personally identifiable information that is collected from you through the website.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. The choices available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Innate Support’s control.
7. How you can correct any inaccuracies in the information.
Privacy Commitment. Our policy is that we are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience.
Personally-identifiable Information Collected. No information that can uniquely identify an individual is gathered by merely visiting the innatesupport.com websites (including all subdomains). Personally-identifiable information is only collected when you register for an Innate Support account as follows:
• Email address
• Phone number
• Organization name
• Credit card information (Credit card information for the subscribing organization is collected using SSL encrypted pages and is only required when products or services are purchased. Credit card information is not stored on our website or in our offices inphysical form.)
When you create an account on our online support portal (portal.innatesupport.com), to post comments, we ask for your name and e-mail address. We use this information to identify support community users and monitor comments. If you use our support community site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the site and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through the support community site.
1. Verification services need to do credit card checks, etc.
3. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process serviced on our Website.
We do not share information with any third parties for their own marketing purposes.
Our sales website (order.innatesupport.com) and support website (portal.innatesupport.com) may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our publicly accessible blogs or community forums, contact us by e-mail at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
When you register you have the opportunity to opt-in to these mailings. You also have the ability to opt-out at a later time by adjusting your Account Information. You may also unsubscribe from any promotional e-mails by following unsubscribe instructions included in each email.
Links to Other Sites. The website contains links to other sites that are not owned or controlled by Seamless. Please be aware that we, Seamless, are not responsible for the privacy practices of such other sites.
Business Transitions. In the event Seamless goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via a prominent notice on our Website for 30 days of any such change in ownership or control of your personal information.
Differentiation between the Innate Support Website, Innate Support, Seamless LLC and Seamless Innate Software. The Innate Support websites are provided by Innate Support as a means to convey information to you about Seamless Innate software. It contains literature, demos, company information, etc. From our websites, you can choose to opt-in to receive literature and information which will be used to communicate with you related to your interest in Seamless Innate software.
Your Documents and Electronic Information are Yours, Your Patients’ or your Company’s and are Treated as Private. Documents and information that you store using the Innate Support services can only be seen by you and with those whom you share them, which may include the patient whose personal information is stored, other employees or associates of your company.
Your Documents and Electronic Information are Protected by State-of-the-Art Security. If you are a registered user of the Innate Support, state of the art security within our website ensures that no one can access your documents or electronic information except those with whom you choose to share them, which may include other employees or associates of your company. The host for the Innate Support database has security measures in place to protect against the loss, misuse and alteration of the information stored in the database other than with the use of an authorized password. The hosted database servers are maintained in a secure, safe, trusted and audited environment. Credit card information for the subscribing organization is collected via this website using SSL encrypted pages and is only required when products or services are purchased. Credit card information is not stored online.
Updated March 2019.